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3rd generation

Georgestrang
Community Member

Cant connect to whifi .could it be battrey.

3 REPLIES 3

David_K
Platinum Product Expert
Platinum Product Expert

Do you get an error message or code in the app or on the thermostat itself?

Can you see your Wifi network in the list of Wifi networks?

Is this during first time setup or has it connected to your Wifi previously?

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help here, David_K.

 

Georgestrang, I hope you got the answer you are looking for. If you need help with your Google Home or Nest devices, please do not hesitate to reply.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni