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Ac

Robba23
Community Member

I have a rinnai ac added to ac freedom ap but when I go to add to Google home it says I have no device set up which is clearly wrong

6 REPLIES 6

Azarco
Community Specialist
Community Specialist

Hey Robba23,

 

Thanks for reaching out — let's figure this out.

 

Was it working before? Can you control your Rinnai air conditioner using the Freedom app? Also, did you successfully link your Freedom account to your Google Home app? If not, check this guide:

 

  1. Open the Google Home app .
  2. At the top left, tap Add > Set up device > Works with Google.
  3. Select the manufacturer of the device from the list.
  4. Follow the in-app steps to complete linking.

Let us know how it goes.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello there,

 

It's me again. Have you had the chance to try the steps above? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Regards,

Alex

Robba23
Community Member

Yes treied everything but thats all good I can just control from my acfreedom app

 

 

Azarco
Community Specialist
Community Specialist

Hey Robba23,

 

Thanks for letting us know and I understand. If you wish to continue troubleshooting your device, you can visit this link. Let us know if you have other questions or concerns.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey there,

 

How's it going with your device? Still need help with this?

 

Thanks,

Alex

Princesss
Community Specialist
Community Specialist

Hey Robba23,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.


Best,

Princess