Adding users to Google Nest Hub

[ambers]

How do I add users to my google nest hub?  It just keeps saying I can't add a user at this time and to review the persons access before adding them. But its not giving me any option to "review" although I have a linked device.  

[Azarco]

Hey ambers,

Thanks for reaching out.

Give these a try to invite home members to your household. 

1. Open the Google Home app.
2. Switch to the correct home.
3. Tap Settings> Household> Invite person.
4. Enter the name or email address of the person> tap Next.
5. Customers can find the information that's shared when they add someone to their home. Tap Next to continue.
6. Review the person’s access to the home> tap Send.
7. If the invitee isn't already in a family group, the customer (current member who invites) gets a prompt if they like to add them. Tap Add to Family to send an invite to the family group or No Thanks to skip this step. 
   Note: Customers can have a maximum of 6 members in a family group. If they have a full family group, this option doesn't appear.
8. The invitee receives an email with instructions.

Note: If the invitee is already requested to join the home, a member can simply accept the request, and there's no need for an invite.  You can't invite Google Workspace (G Suite) accounts and Google Account for children under 13 (or the applicable age in the customer's country)

Let me know if you the steps help.

Best,

Alex

[Azarco]

Hey there,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Alex

[Azarco]

Hey ambers,

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Kind regards,

Alex