11-04-2022 09:19 PM
Has been ongoing for sometime and I am feeling a little ripped off at this point. I pay for youtube premium and experience the issue when I cast from YouTube Music to chromecast and not from YouTube. Additionally it only happens when I cast via spoken voice to one of my google home devices asking it to "play x from youtube music on chromecast". When I cast the same from home or computer by hitting the cast button the issue is not experienced.
11-09-2022 06:43 AM
Hi 4n7h0ny,
Thanks for posting here in the Google Nest Community.
This is not the experience that we wanted you to have, let me help you out. A few things: which Chromecast device? Which Nest speaker? Do you have other music service subscriptions? If so, did you try it to isolate the issue? What steps have you tried so far?
You can reboot your Nest speaker to refresh the device.
Looking forward for your response.
Thanks,
Juni
11-09-2022 12:22 PM
Hello Juni,
Just rebooted no change.
11-09-2022 01:28 PM
Hi Anthony,
Thanks for the response. Upon further checking with the team it appears that our YouTube team is aware about this. You can check this link so you can directly contact their community team. For us here at Google Nest we need your help in submitting feedback and include this keyword 'GCT3 YouTube playing ads'
Let me know once you are done submitting the feedback.
Best regards,
Juni
11-12-2022 01:34 PM
HI there,
Buzzing in — were you able to submit the feedback? Let us know by updating this thread.
Thanks,
Juni
11-13-2022 01:44 PM
Hi folks,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Best,
Dan