All google voice commands stopped working - reply "something went wrong"

[spinnetho]

I have 1 Google Hub - 3 google mini hub, my smartphone, and tons of integrations like Sonos, Hue, Homey etc. It started out months back when google suddenly was unable to find recipes - only reply "Sorry i am unable to help" it now evolved into i cant trigger any automations with voice. Almost any command returns "Something went wrong, i am unable to control your google home devicce currently" - i tried:

Issuing "sync devices" command - fails with above

Reinstalling app on my phon (why would that ever work)

Hard reset my Hub mini

No change.... i am desperate.

Removing "Works with google" integrations that i dont use - all fail.

Br Thomas.

[SmartHomeH-TAGS]

1 • Can you turn all devices on and off through the Google Home app?

2 • Can you ▶️ play the automations via the Google Home app?

3  • Can you trigger automations via voice on your phone's Google voice assistant?

[spinnetho]

1. Yes i tried rebooting all google devices via app - no problem

2. When i try play button in app - automation also fails with 'Something went wrong i am unable to control your google home device currently"

3. No - same error

[Derickf]

Hi folks,

Thank you for reaching out to the community. I’m sorry to hear that you’re experiencing trouble with all voice commands because you are receiving an error message when using your Google Nest speakers and displays and third-party devices. I understand how frustrating this can be. I’m glad to help you.

@SmartHomeH-TAGS Thank you for your help, and thank you @spinnetho for confirming the troubleshooting steps that you have taken.

For further assistance, please answer the following questions:

• What language do you use? (Note: The hotword “Hey, Google” is supported in US and CA English only but not for all languages.). For non-US and CA, use “Okay, Google.”
• What model of Google Nest speakers and displays do you have? Please check out this link to see the Google Nest speakers and displays.
• Is the Nest Hub and Nest Mini powered on?
• What color is the LED status light at the back of the device?

Please keep me posted.

Regards,

Derick.

[spinnetho]

Some voice command work... i can set timers ... but no home automation works, and no devices sync. I talk Danish and always use OK google... works fine.. all hubs are obviously powered on 🙂

[Derickf]

Hi there!

Thanks for your reply. Considering all the troubleshooting steps you have taken and still having trouble using some voice commands. We’d appreciate it if you would take the time to share your feedback about this problem. We assure you that we're listening to your concerns.

Best regards.

Derick.

[Clowmonteeze]

Sonos completely stopped working for me. 

[spinnetho]

I have done that now !