cancel
Showing results for 
Search instead for 
Did you mean: 

Ambient mode glitch

Amzlfe
Community Member

My Ambient mode has been glitching for the past week. For nearly a decade it’s given me seamless service providing me with time, temp, a beautiful slideshow and other information as provided by the platform. 
last week that stopped. No more information display, well it would come back intermittently then go away again. No more slideshow, same thing, it seemed intermittent. Mostly off with the image stick on one picture. 
Funny thing, I seem to have found a sort of fix. 
I noticed that when I watched Netflix ambient mode would break. When I watched YouTube it would seemingly mend. 
Layman that I am this makes no sense but it at least it seems consistent. Fingers crossed this issue gets fixed soon. 
I use an iPhone SE with a first generation chromecast and a pre-smart LG TV. 

Everything has been rebooted and updated. The glitch remains. 

1 REPLY 1

Juni
Community Specialist
Community Specialist

Hi Amzlfe,

 

Thanks for reaching out and letting us know about your Ambient concern. We'll work together to identify the cause of the problem and find a solution. Give the steps below a try and let me know how it goes:

 

  1. Plug in your Chromecast into a different HDMI port on your TV.
  2. Reboot your TV and Wi-Fi router.
  3. Reset your Chromecast.

Regards,

Juni