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Google home error "Could not reach service" while executing any routine

Brozi
Community Member

Hello, 

I've encountered an issue described in the topic. It seems like no routine is working correctly. And help is appreciated. 

3 REPLIES 3

Alex_S
Community Specialist
Community Specialist

Hi Brozi,

 

Thanks for posting—let's get this sorted out. Are you using a Personal or a Household routine? What are the usual actions you have in your routine? Kindly send a screenshot of one of your routines showing the actions. What are the troubleshooting steps you’ve taken?


Regards,
Alex

Brozi
Community Member

Hi, im using personal routines. I dont use routines usually. I wanted to just try this feature. I havent taken any troubleshooting steps because theres nothing I could have done here. 

 

Alex_S
Community Specialist
Community Specialist

Hi there,

 

For us to further isolate this, can you share a screenshot of the actions you have in this personal routine where it gives you the "Could not reach service" message? Let’s see if there’s a specific action that may cause this.


Best,
Alex