App Meross linked to Google Home - MRS100 Roller Shutter voice commands

[pfann]

I have a Meross MRS100 Smart Wi-Fi Roller Shutter, which is currently integrated into my Alexa system. With Alexa, I can also use voice commands to close the shutter by 50%. In Google Home, only fully closing and opening the shutter works.

[jenniffert]

Hi pfann,

Thanks for reaching out to the community! I understand that your Meross MRS100 Roller Shutter only supports full open and close voice commands through Google Assistant, while it successfully supports percentage-based control in Alexa. No worries, I can definitely help you with this!

To better assist you with this, I'd like to ask for the following information:

• What is the version number of your Google Home app?
• Can you please check if you have any pending updates for your Google Assistant app?

For now, I'd suggest the following steps to try:

• Create a routine in the Google Home app. For reference, please see the following article: Create and manage Routines in Google Home.
• It would be helpful to know if you've tried contacting Meross support to address this feature difference between their integrations.

Keep me posted.

Best regards,

Jenniffer