Aqara FP2 - Random Unlinking of Aqara Home App From GH

[mikethegreat26]

I have an Aqara FP2 Presence Sensor. 
2x Google Nest Minis
1x Google Next Hub (Gen 2)
Firmware is up to date on all of these devices.
Owned Aqara FP2 for about 2 months now, and Google 
Rooms are set up in the Aqara Home app. 

It mostly works well with the routines I have set up using the different zones. GH shows each zone I have set up as its own individual motion sensor. However, sometimes the motion sensors (FP2 Presence Sensor) disappear and all of my routines deactivate.

When this happens I have to go back into GH and select Works With Google and relink Aqara Home app. Then reactivate any routines that were using this device. It may haver this issue once in a week or two, or it may happen twice in a day.

I've attempted:

- Unlinking from GH first and then relinking the Aqara Home App within the GH App
- Unlinking from GH first and then relinking GH App within the Aqara Home App
- Unlinking from Aqara Home App first and then relinking GH within the GH App
- Unlinking from Aqara Home App first and then relinking to GH within the Aqara App
- factory reset device

I'm unsure what could be causing the sensor to keep auto unlinking from my GH and disappearing from use. I will attempt to reach out to Aqara after posting in this forum to likewise see if they have an answer.

Any assistance or ideas would be greatly appreciated. Thanks!

Reddit Aqara Post 
https://www.reddit.com/r/Aqara/comments/1i8p6zt/aqara_fp2_random_unlinking_of_aqara_home_app_from/

Aqara Customer Service Request (I'll post their solution once they get back to me)

[RG13]

Bonjour, j'ai le même problème avec mon FP2 et des suppressions de zone intempestive 

Mes appareils apparaissent supprimés dans les journaux Google home en fait ils sont déplacés de la pièce (Aprésence) pour laquelle je les ai affectés à appareil associé à votre compte?

Ce qui produit que toutes les routines que je crée dans Google home ne fonctionne plus.

J'ai aussi un ticket en cours, je publierai leur solution une fois qu'ils me recontacteront

[Guarcax]

Hi folks!

Thanks for posting in the community.
I’m sorry to hear about the experience that you’ve been having with your Aqara FP2 presence sensor. I can see that you have set up the device to its app, then you link it to the Google Home app and also create some routines using the sensor, but once a week the device disappears from the app, and you have to link it again. You have already tried by factory resetting the device, unlinking and relinking the device to its app, and also unlinking and relinking its app and the Google Home app, but the trouble persists. As you have already exhausted those troubleshooting steps, I will suggest you continue with the support request with Aqara. Once you have an answer from them, you can post it here; it will help other people that might be having the same trouble.

If you have any other questions, you can keep posting.

Regards,
Daniel.