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Assistant fails to recognize basic words (numbers), isn't proactive, & the input window is too short

Community Member

I say to a Next Hub Gen 2:

"Hey Google, one hundred fifty divided by thirty four"

It recognises, "150/30 for" (shows that on screen) and gives me the result for 150/3. At no point did I say "zero" or "naught."

I re-tried it multiple times, saying "34" quickly, or more quickly.

I tried this on a Pixel 7 with a Tensor 2 chip. It heard "50/34"

There are a many issues:

  • There's no reason it should lack an adequate voice model, or have trouble recognizing what I say. I have long paragraphs I have dictated to Google Assistant stored in my Google account from the past. I speak English fluently. I know this because when I setup the Hubs, it didn't ask me to create a voice model. It just used what it had stored. 
  • Assistant voice recognition window is not long enough, so you're constantly having to rush what you say, or if you pause, it will take what you said even if you weren't finished, and give you a bad result.
  • Why is their no option to retain the voice model on specific, common sets of words like numbers?
  • Why is the AI so dumb, that it hears me say "150/3 for", and it assumes I literally said "for"?
  • When I say the same thing multiple times, it doesn't, smartly, say "you've said thing multiple times. What am I getting wrong?" At least with Google Assistant on Pixel, you can edit the text that it detects. Why can't a Nest Hub do that? It has an on-screen keyboard. It could use that to improve it's voice model.
  • Why does Assistant voice recognition typing on Android let you pause, and stay open, but Assistant on Nest Hub or Mini will act on your words the moment you pause? Why is there no "continued input window" like there's a "continued conversation" option? I'd rather have a manual word to say to get it to process what I said, then have it try to auto-determine that and get it wrong constantly, or cause me to rush, or have to think through what I want to say before I say it, instead of while I say it.

  • Every time I want to report an issue like this, I have to boot up a computer, write it up, and post it. I can send feedback on the device, but how can I do it accurately if it can't interpret what I'm trying to report? Why isn't there some way to flag an interaction, or manually correct feedback reports with an on screen keyboard after dictating them, like you can on Chromecast?

  • None of these are hardware issues. The Pixel has a Tensor 2 chip. The Hub is a Gen 2. These are software problems. 

I hope you are beginning to see that EVERY DAY, these Google Home devices fail at doing basic things and I am forced to either

  • avoid it's issues and do things a harder way
  • not do them because I can't rely on it 
  • do it manually.

Which means there's no point to having smart home devices.




If I try this, our Nest Hub displays "(150 / 3) / 4" and reads back "one hundred fifty divided by three divided by 4 is 12.5".

Community Member

I meant to say "thirty four" in my original post. 
Still, saying "thirty four" or "three four" still generates the wrong result. 

Community Specialist
Community Specialist

Hi 111001010101111,


This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first: 


  • Unplug the power cord of your router, followed by your Nest speakers.
  • Plug them back in after 3 minutes.
  • Restarting your phone might also help.


By the way, is the wrong response happening on all commands? Could you give me another example for us to isolate further? 


I look forward to your response.


Thanks for helping, MplsCustomer.




Community Specialist
Community Specialist

Hey there,


I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.




Community Specialist
Community Specialist

Hi 111001010101111


We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.