Automation to turn off security cameras when home isn't working

whispy_snippet
Community Member

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I have an automation set up where my outdoor nest security cameras should switch off when presence sensing detects someone is home (between 9am and 5pm). I obviously have presence sensing enabled on my Pixel 10 Pro (as does my wife on her iPhone 17 Pro). However this automation never starts. I have to manually enable it. Am I doing something wrong?

3 REPLIES 3

GabrielaG
Community Specialist
Community Specialist

Hi @whispy_snippet,

 

Thanks for contacting the Google Nest Community. I'm sorry to hear that your Nest Camera Automation is not working properly, despite having Presence Sensing enabled. I'm here to help you resolve this issue.

To help me troubleshoot this efficiently, please answer these quick questions:

  • Are you part of the Public Preview?
  • Has the automation worked before? If so, did it stop functioning after an app update or a phone update?

I look forward to your response.

 

Regards,

Gabriela

Hi Gabriela. Yes I am in the public preview and no, the automation has never worked.

Hi @whispy_snippet,

 

Thank you for getting back to me. I'm sorry to hear that the desired automation is still not functioning, even though you are participating in the Public Preview. We value your feedback and will keep it in mind as we work to improve our products and services.

Please consider sharing your thoughts directly with our development team through this feedback form. Your input will help us prioritize features and ensure that we're meeting the needs of our diverse user base.

Feel free to keep posting if you have more questions.

 

Regards,

Gabriela