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Automations not allowing me to edit or run in Home app

Zombie_Andrew
Community Member

For some unknown reason I am unable to edit add or run including enable a disabled one automation on my Note 20 ultra Android 13 version of the home app for the nest hub

Anytime I press on them it just flashes the screen for a moment like it was going to open and then doesn't I don't know how to correct this and I can't seem to find anyone who's running into it to give me some suggestions so I turn to you folks

8 REPLIES 8

dukeofhurl
Community Member

Same thing here. Haven't found a solution. On Galaxy Z Fold 4

jwenthold
Community Member

same problem, Pixel 6 pro, and Galaxy S20 FE

Jeroenwar
Community Member

Same problem with Home app. Oneplus 8tlT with Android 12. I just don't have a Google nest hub, instead have some Shelly devices. It all worked fine on the older version of the Home app. 

LovelyM
Community Specialist
Community Specialist

Hi folks,

Chiming in should you have any concerns or questions you need help with. Feel free to reply to this thread. 

Best,
Lovely

Boesman
Community Member

same here.

Zombie_Andrew
Community Member

*update*

After uninstalling the app, wiping the cache from my phone, rebooting said phone, reinstalling the app fresh, rebooting The nest hub, starting the app logging into the proper home, making sure all the connections were functioning, I was finally able to get back into the automation settings.

Why have I listed all these seemingly useless steps? Because not only have we not heard from anyone on the Google side of things (at least I haven't), and that so many of us are having this issue, and I have absolutely no idea how it started working because everything I had done I had done previously to no avail.

So all of you that are having the same issue perhaps try these seemingly useless steps and maybe it'll come back for you as well? Otherwise if anybody else comes across it and finds the actual cure it would be great if you could post it

Good luck all and hope you get the capability back yourself

Muddi
Community Specialist
Community Specialist

Hey everyone,

 

Sorry for the delays. I just wanted to check if anyone still needs help here? I appreciate Zombie_Andrew for sharing the steps, and we're glad to know that it fixed the issue.

 

Let us know if you still need help, and the Community will be happy to lend a hand.

 

Cheers,

Muddi

LovelyM
Community Specialist
Community Specialist

Hey there,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Sincerely, 
Lovely