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Away routine doesn't start when i leave home walking

iMacouzet
Community Member

I live two blocks away from the subway, on a daily routine i take the subway to work but by doing this the Google Home App detects my phone leaves the house but doesn't start the away routine. 

The only way to activate the away routine is by opening the Google Home App and there I see the activity and the Away Routine just started. 

Is there a way to make a personal routine that checks for pressence sensing ¡? Or is there a way to fix this issue? 

This just happens when I enter the subway, if I take my dog out and i'm walking around the block this does start the away routine. away2.jpgaway1.jpg

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@iMacouzet 

See this presence sensing topic:

https://support.google.com/googlenest/answer/10000312

This topic says:

"Because Nest only needs to know whether you’ve left or come back, it won’t continually record your phone’s exact location like a GPS navigation app. Your phone’s location also isn’t used to determine when exactly you walk in the door or when you drive out of the garage.

Instead, the app defines a large area around your home called a geofence that acts like a home zone.The Nest app only gets a notification from the location services of your phone’s OS to determine when you enter or leave your home zone."

https://support.google.com/googlenest/answer/9257400

On this post, a Google Nest Community Specialist said that "The Home app defaults your proximity to the location using a radius of 200 meters":

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Geofencing-Radius-for-Google-Nest-Learning-T...

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help here, MplsCustomer.

 

iMacouzet, thanks for reaching out, and sorry for the delay. I hope you got the answer you were looking for. If you need help with your Google Home or Nest devices, please do not hesitate to reply.

 

Regards,

Juni