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Better WiFi

Highland
Community Member

I have a Virgin Plus modem (Valarie)  placed in the laundry room of my apartment (older building) and at times the internet is very slow. Area is 980 SF and we have 1 tv and two computers at the maximum use. Any ideas how to improve the speed can I replace the Virgin Plus modem with something else plus have an extender in the Google family. Not to technical please as a boomer thanks 

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi Highland,
 
Thanks for posting. I understand that you want to improve the internet speed on your WiFi connection. But don't worry; I can help. In this case, I just need to ask for some information to provide the best help:
 

  • What model of Nest WiFi do you have?
  • Do you try to change your DNS server?
  • Do you have any metal objects that could be doing interference? 
  • What steps did you try to solve the situation? 

 
Once I have this information, I will provide the best option for this situation.

Please keep me posted. I'll be waiting for your response.

 
Best regards,
 
Jenny