I have 9 C by GE light bulbs throughout the house and every single day they stop working. I have to reset my router in order for them to work through the Google Home app again. It is beyond frustrating for this "smart" home setup to not work consistently. I've tried everything I can think of and nothing works (factory resets, using the C by GE app, etc). Does anyone have a solution for this or is Google really doing nothing about this issue with the C by GE lights?
Just came across this, looks to be an issue with the router, but there is an accepted solution at the top that you should try.
I'm willing to try anything. What are you saying is the solution, switching 2.4 from g/n/ax to g/n? If you read all the posts the original poster states he is still having the same issues so it doesn't sound like a solution to me. The only common thing is the XB7, he doesn't mention C by GE lights or the Google Home app. All my products connected to my Google Home work correctly and consistently except my C by GE bulbs. I have zero issues with the Phillips Hue light bulbs with Google Home.
Okay, so to answer your previous question, the C by GE lights would be on the 2.4 GHz network according to their specs. Separating the wifi bands to two different SSID may cause issues with the Google home functionality if AP isolation is enabled , so that would be another setting you would want to lookout for.
I had the same issue. I contacted GE and I believe I’ve solved the issue (at least for 1 week). The key is to connect the bulbs to your WiFi (directly, NOT VIA BLUETOOTH) using the C app from GE, then transfer the bulbs to Google Home. The C app will also update the firmware for the bulb during the setup. Hope this helps.