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CANT LOGIN GMAIL ACCOUNT

Lekesha77
Community Member

I can not log into gmail account on a Google Device nor can I access any apps seemingly I gave access to during setup
If login issue is fixed maybe everything else will fall in line
I know this is an ongoing issue, I read it in the threads
If this is not fixed I want to return product
I got Hub because I thought it would be better and more user friendly than my Echo shows
WRONG at least I can see list of apps all this has is Netflix when I literally logged into 7 apps
I never had a issue logging into Amazon with their products
Google Step Your Game Up
HORRIBLE

i think before developing a new product Prefect current devices 1st

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Lekesha77 

If you need help accessing a Google Account, you should probably try the Google Account Help forum:

https://support.google.com/accounts/

This forum is oriented towards issues with Google Nest products.

(I'm just another Google Nest customer.)

Lance_L
Community Specialist
Community Specialist

Hey everyone,

 

@MplsCustomer, thanks for chiming in. I appreciate your help.

 

@Lekesha77, have you had any chance to see MplsCustomer’s response above? If yes, how was it? While we don't support retrieving your Google password, we can point you in the right direction. Our friends at Google Account Help Community are the perfect folks to help you with it.

 

All the best,

Lance