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Cameras suddenly not feeding image to Google Nest

Kokokool
Community Member

Hi guys.

I've been using Google Nest hub 2nd gen with 3 cameras, 1 doorbell, and a bunch of smart items.

Last week the video feeding stopped working. It says that the "feed of the camera" is not available and sometimes says that the "feature of this camera is not available"

I've tried all kind of stratregies make it work without success ( such as unbind the Tuya app - which links all the cameras that I have to google home, restart router, Nest factory reset)

Weird thing is that smart iOS app ( tuya app) has been working flawlessly without errors so far.

Please help. I'll send some photos to show the issue.

 

Daniel

4 REPLIES 4

GnrySgtSkitlz
Community Member

I'm having the same issue though with my Uniden baby camera and nest hub, either the feed is not available or I get a black screen with live in the corner.

Cast firmware: 1.56.309385

Hi folks,

 

Thanks for reaching out. I’m sorry to hear that and for the delayed response. Let’s sort this out — a few questions: do you have Nest cameras and Nest doorbell? How far are the cameras and doorbell from the router? When did the issue start? Also, what are the status lights of the cameras?

 

It would help a lot if you could share a photo of what's happening with your cameras and doorbell.

 

Looking forward to your response.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

Checking back in — how's it going with your Nest cameras? Still need our help?
 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

I just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Best,

JT