Can not stream Security Camera on Chromecast 4

[Nicholas_Shiraz]

I recently bought two secutity cameras from the same manufacturer, these are the TP Link TAPO C500 and TAPO C200. I bought these cameras because of the compatibility with Google Assistent.

The camera setup looks OK on Tapo App and the chromecast device looks well configured in Google Home (I have two chromecast 4 and one chromecast 2nd gen), the Tapo services is already linked to Google Home and is shown in the google home device list.

The problem is, when I call: ok google and as to show the security camera name in the required TV, the google assistant replies that did not understand my request, but, when I just ask the camera name to be displayed, google assistant ask me in which screen I would like to stream (means it recognized the camera).

How can I fix this problema, show the security camera in the chromecast device? 

PS: The chromecast already worked showing the image of the camera when I asked, this hapenned twice only, never worked again (I tried to rename all with a easier pronouce name, but no success).

[JuanCH]

Hi Nicholas_Shiraz,
 

Thanks for reaching out to the community! I understand your Google Chromecast is not accessing your cameras using the voice command. I understand how frustrating it might be when your device is not working as expected. I'm here to help! To gather some more details, I'd like to ask the following questions:

• When did you first notice this inconvenience?
• Are you getting an error code?
• What's your Google Chromecast device's current firmware version? Here is a link for your reference: Chromecast and Google TV Streamer firmware versions and release notes

Let me know if you have any additional information; it’ll be helpful.

Best regards,
Juan