Thanks for reaching out. A few questions: what type of Chromecast do you have? What's the exact message are you getting? Have you tried any troubleshooting steps to fix this? Also, what country are you located in?
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
