Can't connect one nest wifi router

[Momkoch71]

First...I just bought two google nest wifi routers. Do you have to have a point for it to work? If not, I can not get one of the routers to connect. We've tired everything..need help.

[Dan_A]

Hi  Momkoch71,
 

That certainly hasn't been easy for you ― let’s check this out.

What is the exact message when you’re setting up or adding another Nest WiFi router to your main Nest WiFi router? How far are they from each other?
 

The first thing to do is to make sure that your main Nest WiFi router is connected to a modem via the ethernet cable. Once the setup is complete, you can now add the other Nest WiFi router as a point but make sure you do it near the main one. You can transfer it to where you want it to be once done.

Follow this link Set up Google Nest Wifi to get a better feel for the setup.
 

Keep me posted.

Regards,

Dan

[Dan_A]

Hi Momkoch71,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Thanks,

Dan

[Dan_A]

Hi Momkoch71,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Best,

Dan