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Can’t delete a device from Google Home after it’s reset!!!

Kirill_
Community Member

This is a continuation to the question asked before and now closed.

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/removing-disconnected-device/m-p/240881...

I have a few devices on Google Home app, that I have reset. But now I can’t delete them - the app says they should be online to do it..

I can’t even delete a speaker group, likely  since one of the devices in it has been reset.

The answer provided, a very clumsy workaround, doesn’t work anyway..

I have created a new Home, have moved the devices I need to keep to it, and have deleted the old Home (I couldn’t delete it somehow, could only “Leave” it, though I’m sure I have created it)..

So now I have a new Home, old one is deleted, and voila.... I have in the device section SOME(2 of 3) of the old devices that have been reset. As “Assigned to you”..

What do I need to do in order to delete from Google Home the devices I don’t have anymore???

3 REPLIES 3

Kirill_
Community Member

Even the same dysfunctional, not able to be deleted, Speaker group has been created in the newly created Home.. How’s that even possible?

Grd
Community Member

I had something similar before, can you move them? I created a new home (Home delete), moved the devices to the new home, then deleted the new home (Home delete), the devices then deleted with the home.

Kirill_
Community Member

No, seems like I can not do anything since they are (there are 2 such devices - JBL Link Bar and an old Chromecast) shown as "offline"..