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Cannot add new Nest products to existing home

NikA2
Community Member

Dear All,

 

I bought a new Nest camera and Nest protect. When I tried to add them to the existing home in the Nest app it was failing. What I did was to create a new home, which allowed the new two devices to be added to that new home, but now I am unable to use the integration with the google speakers. Anyone had similar problem and be able to advise what I can do?

 

Note: tried to talk to Google support, and the advises I was getting didn't get me anywhere. 

 

 

1 Recommended Answer

David_K
Diamond Product Expert
Diamond Product Expert

Move your speakers to the new home structure you created. You should also see the new home structure you created in the Nest app in the Google Home app as well.

Share a home and devices in the Google Home app - Google Nest Help

Refer to the "Move a device to a different home" steps.

View Recommended Answer in original post

3 REPLIES 3

David_K
Diamond Product Expert
Diamond Product Expert

Move your speakers to the new home structure you created. You should also see the new home structure you created in the Nest app in the Google Home app as well.

Share a home and devices in the Google Home app - Google Nest Help

Refer to the "Move a device to a different home" steps.

NikA2
Community Member

Thank you, I will give it a try!

mnitaditya
Community Member

i found a simple solution. you dont have to create a dummy home and delete it. all you need to do it in you nest app go to the Spaces -> give your device a name and location. and the magic will happen .you wil start seeing it in google home.