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Cant add google home mini to speaker group

strillyl
Community Member

 I have a google home hub and google home mini. When I try to create a speaker group, only the home hub shows up. I don't see the mini so I can't create a group with these 2.  I really need to connect these speakers because i don't receive any sound while playing games. Please help.

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hello strillyl,

 

Thanks for visiting the Community.

 

My apologies for the late response. I know how challenging it is when you're having issues creating a speakers group. Let's try to get to the bottom of this. A few questions: when did the issue start? How far is your Google Home Mini from the router? Are they connected to the same network? Are you able to cast from your phone to Home Mini?

 

Let's they these steps:

 

  1. Move your Home Mini within 15-20 ft. away from the router to get enough signal from your network.
  2. Reboot your Nest Hub, Home Mini and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.

 

Let us know how it goes.

 

Cheers,

Muddi

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Best,

Juni