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Changing Ownership of older Google Nest Hub Max

Steph_LD
Community Member

Hi community, I've searched through many threads on here, but things are still very unclear. How do I change ownership of a Google Nest Hub Max? It's mine that I purchased in late 2019, however I am looking to upgrade and give this Hub Max to my senior parents for ease of video calling. So how do I make this able to be set up in their home as a new device under their own accounts? Also, what will happen to my security cameras when I get rid of the old Hub Max to install the new Hub Max? Would I need to climb ladders and whatnot to reconnect them to my account?? Thank you all. 

-Steph

4 REPLIES 4

Cathal_S
Gold Product Expert
Gold Product Expert

Hi Steph,

You can factory reset your Nest Hub Max and all your settings will be removed from the device.

When setting up your new device as long as it is connecting to the same Google account used before then your cameras and other settings should be restored. You could set up the new device first and then factory reset the other device if you want to check first.

Factory reset:

https://support.google.com/googlenest/answer/7073477 

 

 

 

Regards,
Cathal

Azarco
Community Specialist
Community Specialist

Hey Steph_LD,

 

Cathal_S, thanks for the help!

 

Checking in if the information shared by Cathal_S answers your questions. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey Steph_LD,

 

Bumping in to see if you still need help with this. Let us know so that we can assist you.

 

Thanks,

Alex

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess