Nest changes?

[Moonchild13]

In the last week I have noticed a change in my notifications. When I get notification of a person or motion I look at the preview and it's no longer a short video. It's a still picture. Anyone experiencing this?

[Princesss]

Hi Moonchild13,

Thanks for visiting the Community.

Could you please confirm what device are you using? Are you using a Google Nest speaker? If you're referring to your Nest device's notification, you might want to check these settings:

1. Open the Nest app.
2. Tap Settings on the home screen.
3. Select Notifications.
4. Choose the Nest product you want to change notifications for, or select options for Nest Home Report or Rush Hour Rewards. Each item in the list will have different notification options which are summarized below.

For Home app instructions, go to Turn notifications on or off.

Hope this helps.

Best,

Princess

[Princesss]

Hi Moonchild13,

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

[Princesss]

Hi Moonchild13,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Princess