Chromcast Affected by Wind

[JESSIEQUINTON94]

 
It was a very windy night last night and my Chromcast lost connection to Wi-Fi at some point. My wifi is still working but Chromcast is giving me this message. I’ve tried factory reboot to no avail. Hopefully someone here can help me with this issue!

[JenniferV]

Hi JESSIEQUINTON94,

Thanks for reaching out and I'm sorry to hear about that. Let's check this further.

Quick questions: what type of Chromecast device do you have? What's the LED status on your Chromecast? 

Try these steps:

1. Turn on the Local Access Network on your iOS device.
2. Uninstall and reinstall the Google Home.
3. Reboot your WiFi router, mobile phone, and Chromecast device.
4. Connect to a mobile hotspot to isolate the issue.
5. Perform another factory reset on your Chromecast. 

Let me know how it goes.

Best,

Jennifer

[JenniferV]

Hello there,

How's it going? Did those steps help?

Thanks,

Jennifer

[JenniferV]

Hey JESSIEQUINTON94,

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer