12-23-2022 10:08 AM
It was a very windy night last night and my Chromcast lost connection to Wi-Fi at some point. My wifi is still working but Chromcast is giving me this message. I’ve tried factory reboot to no avail. Hopefully someone here can help me with this issue!
12-29-2022 08:45 AM
Hi JESSIEQUINTON94,
Thanks for reaching out and I'm sorry to hear about that. Let's check this further.
Quick questions: what type of Chromecast device do you have? What's the LED status on your Chromecast?
Try these steps:
Let me know how it goes.
Best,
Jennifer
01-01-2023 10:26 AM
Hello there,
How's it going? Did those steps help?
Thanks,
Jennifer
01-02-2023 10:35 AM
Hey JESSIEQUINTON94,
I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer