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Chromecast 4 problem on Poland

Hubertgame
Community Member

Hi i m form Poland and i have a lot of ishue with Chromecast 4 netflix says it ja not compatible with this device,aplication ,,Play now" streaming tv is stuttering evrything was working fine but the updates arę kling IT aby support?

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi Hubertgame,

 

Thanks for posting here in the Google Nest Community.

 

This is not the experience that we wanted you to have, let me help you out. A few things: which Chromecast device are we working with? When did your issue begin? What is its distance from your Wi-Fi router? 
 

You can do a sequential reboot. First, unplug your Chromecast for 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal. Plugging it in to another HDMI port might help. 
 

Let me know how it goes.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni