01-04-2023 07:46 AM
Hello,
My Tapo bulb is being announced 3 X times by Google assistant (the name I created for it, not the actual brand name) when I start a routine but my other branded lights don't. It only started happening this morning and I've already reset the tapo app, and the home app, and also removed it then added it again but it's still happening. I've also given it different name and it stills happens.
Any ideas please? 🤷🏻♂️
01-20-2023 11:19 AM
Hi LDN_82,
Thanks for reaching out and for providing detailed information on your issue and the steps that you've done — these are of great help!
A few things: when did your issue begin? Were there any recent changes made before the issue started? Could you check this link and remove Tapo then try adding it again via Google Home app?
Keep me posted.
Thanks,
Juni
01-24-2023 01:31 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
Juni
01-25-2023 01:35 PM
Hi there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Juni