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Chromecast remote help

Lucas2022
Community Member

Hi my chromecast with google tv remote does not work any more I try to put the battery's in but the light doesn't turn on the rest doesn't work either and it cost 30 aud for a new one so how can I fix it because I got it for Christmas 2021 so almost for a year now 

5 REPLIES 5

InstantBits
Gold Product Expert
Gold Product Expert

There is a phone app remote. With it you could try to make sure the physical remote is paired correctly. Check under settings -> remote and accessories. 

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

Thanks again for helping here, @InstantBits. @Lucas2022, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.

 

Check out this guide to have more information and troubleshooting steps.

 

Keep me posted.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hello there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Dan

Lucas2022
Community Member

It's ok I'm just going to buy a new remote anyway because it happened after a battery leakage

Dan_A
Community Specialist
Community Specialist

Hi Lucas2022

 

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Regards,

Dan