I have three cameras and a smoke installed in my home. All four devices can be seen on both the Nest app and Google Home app on my phone. I tried to install a new Nest thermostat yesterday on the Nest app since that is where/how I installed the other devices last month. It kicked me over to the Google Home app where I was able to successfully install them. I can see them on this app and manage them but the new thermostat is not showing on my Nest app. Any help would be appreciated.
If you installed your thermostat in the Google Home app, you must have the Google Nest Thermostat, which does NOT appear in the Google Nest app. In contrast, the Nest Thermostat E and Nest Learning Thermostat get installed in the Google Nest app but then automatically also appear in the Google Home app (https://support.google.com/googlenest/answer/9274936?hl=en). I'm just another Google Nest customer and cannot explain Google Nest's 2-app approach.
That explains why it is not showing up on the Nest app. However, how can I access Google Home from a PC? I can get the app on my phone but would prefer to set up schedules on the PC. I cannot find Google Home in the Google Suite of apps on my Google login. Thanks for helping!!
Thank you so much MplsCustomer for the helpful reply.
I wanted to jump in, and see if I could be of any help. I found an article with more details on your device, and how to control that. Please let me know if you have any questions from here.
The Google Home app is not available on a PC. There is a preliminary https://home.google.com website but right now it only has camera live streaming and does not include other Google Nest devices.
I have figured out how to do a permanent or long term hold when I am away from my home. However, how do I change a preset temp? For instance, it shows Eco as 82. How do I change that to 86?
I found an article that has all the details on Eco mode and how to change those settings. Depending on which app you are using, you will want to follow the steps in the article. Please let me know if that helps, or if you have any other questions from here.
Sounds good! Thanks for keeping us posted. Troubleshooting your thermostat when it’s offline must be done physically as remote troubleshooting isn’t an option. Let us know when you get home so we can walk you through the troubleshooting steps. You may also follow the steps on this page: Nest thermostat is offline.
