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Courtants working good but not for assistant

prieshas
Community Member

Hello I have Abalon electric courtants. And its finally working as it should, except google home assistant, she believes to she opening when for real she closing even app showing closing courtants.  And I try reconect couple times still same she doing wrong and telling me all ok when i see to its wrong.

 

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi prieshas,

 

That certainly hasn’t been easy for you. Let’s further look into it. Try to do these troubleshooting steps:

 

  • Reboot your router, Abalon electric courtants, and your Google Home.
  • Command your Google Home to “Sync my devices."
  • Try controlling your Abalon electric courtants once more.
  • If the issue persists, factory reset and re-setup your Abalon electric courtants in its native app.
  • Link Abalon electric courtants back to Google Home and then give it a test command.

 

Let me know how it goes.


Regards,
Alex