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Curtain motor just stopped working

JLC-
Community Member

Hi all. I have 2 WiFi curtain motors ("side" and "top") that are controlled via the Tuya Smart Life app. They work fine on the app. In the app I created a group "curtains" and working that group correctly works both motors simultaneously.

 

Going into my Google Home app which is linked to my Tuya Smart account, the 3 devices appeared. And worked fine.

 

For a day.

 

Then next morning "top" refused to work from Google Home. It worked perfectly in the Tuya app. But not in Google Home. Working "curtains" in home just worked the "side" ones.

 

No amount of deleting and re-adding the devices would get it working.

In the end, I swapped the "top" motor for another new one I have put to one side for another room. After pairing and setting up in the Tuya app, it appeared in Google Home and worked fine. Currently it is still working (touch wood).

 

Any suggestions as to what happened, and how to fix it if it happens again ?

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