Error's ..................

[Bomba_ro2001]

Hi.  What  is this ? Everytime when I open youtube to listen music in the same time this start to play and I can NOT stop this. What is this? Why I can not stop it? Why does it run non-stop and where does it run? I mention that I do not listen or follow what it shows me is running. 

[Azarco]

Hey Bomba_ro2001,

That certainly hasn't been easy for you — let's see what's going on.

Do you have Google Home/Google Nest speakers or display? Is it always happening when you're trying to play music on your device? Also, when did it start happening? Have you tried if there's a routine set up on your device? Could you try reinstalling your Google Home app? Rebooting your speaker, phone and router to refresh the connection.

Best,

Alex

[Azarco]

Hey there,

How's it going with your device? Have you had the chance to try the suggested steps above?

Thanks,

Alex

[Bomba_ro2001]

Hello Alex, 

I recently moved in a new house and indeed someone around me has a wifi devices. I don't understand how it is connected to it because I have never paired my phone with any device other than the ones I already use. This only happens when I'm at home. Is it possible for him to see in my phone because of this? 

[Azarco]

Hey Bomba_ro2001,

To make sure, do you have any Google Home/Google Nest devices or none at all? Are you connected to a public network? Also, where are you getting this message? If you're using your personal network, try changing your Wi-Fi password.

Regards,

Alex

[Azarco]

Hello there,

Still need our help? 

Best,

Alex

[Bomba_ro2001]

Hi, no I can not fix it. Everytime when my couleague conect his speaker/tv I can see that on my phone...Thanks

[Azarco]

Hi Bomba_ro2001,

If you're connected to the same network, usually you'll be getting this notification. Try connecting your phone to a different Wi-Fi network.

Thanks,

Alex

[Bomba_ro2001]

Yes, I know, I see, I am conected to the same network.....this what I am telling you....tell me something what I dont know....I can not conect to another network because they are not my networks and they have passwords...obviously..lol... Yo, Alex, you didnt helped me with nothing just spend my time...you are like a parot, I say something and you repeat after me everytime ....leave me man , you can not help me, you do not have knowledge abput this but still you keep me busy here...

[Juni]

Hi there,

@Alex, thanks for the help. 

@Bomba_ro2001, I know how it feels when something isn’t working as it should, let’s get this resolved. A few things: which Nest speaker? What is the make and model of the phone that you are using? Since you moved to a new place you can follow this helpful link. Let me know how it goes.

Thanks,

Juni

[Dan_A]

Hi folks,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Dan

[Princesss]

Hey there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess