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Gemini and Google home on lock screen

Lizzzz
Community Member

Hi, is it normal that Gemini ask me to unlock the screen to control roller shutters devices? It's very frustrating. Google assistant works well. 

I have enabled all the permission required, the light control is ok also with the phone locked, but is not ok for the roller shutters.

Sorry for my english 🙂 

6 REPLIES 6

GeremiG
Community Specialist
Community Specialist

Hi @Lizzzz!

 

Thank you for posting in the community. I’m sorry to hear you're facing an issue where controlling your roller shutters with Gemini requires you to unlock the screen, which wasn't the case with Google Assistant. I understand how frustrating this must be. I appreciate your efforts in checking the permissions already. I'm happy to help you!

To assist you further regarding Gemini, I recommend checking the Gemini Help Center, where you can find general information and troubleshoot common issues.

If you have any questions or need additional help, please don't hesitate to let us know.

 

Best regards,
Geremi

romrom21
Community Member

Same problem here. I switched back to Google Assistant because of this. All the authorizations are granted but it changes nothing. It was working before, 2 - 3 months ago. But it stopped after an update. 

sadafkhan152003
Community Member

Mere phone ka lock screen change karna hai

sadafkhan152003
Community Member

Change lock screen 

sadafkhan152003
Community Member

Change screen change 

Hme lock change karne ka koi option nhi dikh rha hai