Getting help

[Ralph2]

Nest Hub Max never worked correctly. Sometimes it doesn’t work at all. Why won’t Google replace this defective device?  I called support 9 times and always get the Philippine’s. They promise to get me answers but never reply. 

[Alex_S]

Hi Ralph2,

I’m sorry to hear about what happened. Kindly share the recent case ID you had with our support team so we can further look into it.

Regards,
Alex