Nest Mini gen 2, two of them

[cipdude]

 Hi, i have this Nest Minis that give me a hard time, i would appreciate some help, After I finally connected them to my new Router (wi-fi 6 with wpa3 from Orange, similar to the old one), they went offline, I used to join them together as a pair for stereo sound, also the Bluetooth doesn't seem to work which is really strange... On the speakers I mean, on phone it works just fine, I have a Pixel 7a and a Samsung A52S, Ive spent almost 2 days trying to connect them. What do you think?🤔

[Alex_S]

Hi cipdude,
 

Thanks for posting—let's get this sorted out. What’s the make of your new router? Is it dual-band? If yes, have you tried connecting both Google Nest Mini to different bands? 
 

Try these steps:

• Set up a temporary mobile Wi-Fi hotspot. Enable your Mobile data and hotspot.
• Connect the second phone to the hotspot.
• Factory reset your Google Nest Mini once more.
• Set up using the other phone. Choose the Mobile hotspot on the “Connect to WiFi” page > Complete the set up steps.
• Monitor.

Regards,
Alex

[cipdude]

Hi, thanks for the reply, I will try tomorrow, It does seem like a good solution

[Alex_S]

Hi there,
 

Sure! We’ll look forward to your update.

Best,
Alex

[cipdude]

Hi, i made a hotspot on my new phone via mobile data, and on the old phone (with no sim card), I connected to the hotspot via wi-fi, I did reset the speakers (after I tried setting them up first which didnt work), and then it worked (on the old phone i mean), the speakers were set up in the google home up, and they could play music and function normal.

And then...

I tried pairing them together, still on the hotspot connection, and, after the set up ended, the google speakers said they couldn't connect to wi-fi, and they couldn't play music as a pair. So i tried separating them again which didn't work. I tried going back to the main wi-fi (the wireless router) and they seemed conected but didn't play music and I still couldn't separate them. And now I went again connecting to the hotspot, trying to figure things out... and I don't know what to do. But I made some progress so, that's good I guess. 

Wait... I guess they finally separated (just now, with a delay) and only the first speaker appears on the device list and works( plays music), on the  hotspot connection. And now i cant set up the other one, it wont show up even after another speaker reset. So im left with just one on the hotspot. And if I turn off the hotspot, none of them work.

That's all for now, seems really complicated. What can I do?

[Alex_S]

Hello cipdude,
 

We appreciate all your efforts. What’s the make and model of your new router? Do you have access to its settings? Change the DNS addresses to 8.8.8.8 and 8.8.4.4, and if IPv6 is enabled, disable it for the meantime. 

Let’s see how it goes.

Warmly,
Alex

[cipdude]

Hi. ZTE Corporation

Internet Box Wi-fi 6

ARGO LTH ORO 2600501

GPON ONT 

ZXHN F6600R

Couldn't solve the problem

[cipdude]

I dont have those settings on my router,

I tried to delete and reset and wipe everything and I still get a floating box in the app that says I have a wireless speaker pair and if I want to add it to a room, which doesn't work.

[cipdude]

I tried switching from wpa3 to wpa2 (on both 2.4 and 5ghz modes) and thats better for some other devices but couldn't get my Nest Speakers working.

[Alex_S]

Hey there,

We appreciate all your efforts. We'd like to take a deeper look into this for you. Please fill out this form with all the needed information, and then let me know once you're done.

Kind regards,
Alex

[Alex_S]

Hey cipdude,
 

We haven’t seen your form submission come through—were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Warmly,
Alex