Google Home App Remote not working (iPhone)

[Aky]

Hi, the remote from google home app is not working and it says “Full remote unavailable. Make sure your streaming device has the latest software.” 

[C_L]

Facing the same issue, please help.

[Azarco]

Hey folks,

Thanks for reaching out, let's sort this out.

Could you try uninstalling and reinstalling your Google Home app? Make sure local network access for the Google Home app is enabled. Here's how: Privacy > Local Network > Google Home app. Also, try using a different phone to isolate if this is only happening on your iPhone.

Best,

Alex

[Princesss]

Hi everyone,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hi everyone,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Princess