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Google Home Nest mini2

Asopaone
Community Member

My Nest Mini 2 doesn't play any music from apps.

It repeats the song I asked it to play and then goes silent. It only plays random music when youtube music is made the default player.

6 REPLIES 6

Juni
Community Specialist
Community Specialist

Hi Asopaone,

 

Thanks for posting here in the Google Nest Community.

 

This is not the experience that we wanted you to have, let me help you out. A few things: when did your issue begin? Were there any changes made before the issue started? Do you have other Nest speakers? If so, are they experiencing the same thing? 

 

You can do a sequential reboot. First, unplug your Nest Mini for 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal.

 

Let me know how it goes.

 

Regards,

Juni

Azarco
Community Specialist
Community Specialist

Hey there,

 

It's us again. Checking back in if you still need help with your Google Nest Mini. Let us know by updating this thread and the Community will be happy to lend a hand.


Thanks,

Alex

Asopaone
Community Member

Hi

Thank you for the reply

I tried all that and it still didn't work with the music apps. Finally tried it with Spotify and it worked. So that is the only app it is working with. 

Thanks

Azarco
Community Specialist
Community Specialist

Hello Asopaone,

 

Got it. We're glad it worked with Spotify. For YouTube music, do you have a premium subscription? If so, make sure it's the same Google Account you've used when you set up your Nest Mini. 

 

Best,

Alex

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni