Google Home Routines Can't Trigger SmartThings Automations Any More

[photoTed]

Last Monday 2/21/2023 I was able to trigger SmartThings Automations from my Nest Home devices.  The next day, when I tried I got the "one or more devices aren't available you may want to try setting them up again" error.  But now, the Google Home app routines will not let me trigger the SmartThings Automations - those options have disappeared.

I'd love to know why and if that is ever coming back.  I have many Automations that I used to trigger from my Nest devices and the Google Home Routines do not allow the same level of control.

It's very disappointing when tools you have used for ages are suddenly disabled by a software upgrade.

[photoTed · Accepted solution]

I fixed my own problem.  While I had relinked the SmartThings account (under Home >> Settings >> Works with Google) without success, I removed that account completely, restarted the phone (don't know if that was necessary), and linked the account again.  Now in a Home routine when I Add action, pick Adjust Home Device, scroll to the bottom of that list, the Add scenes option is back.  A list of the SmartThings automations is displayed and I can pick one or more.

All good.

No idea why that was lost - maybe an app upgrade.  

[LovelyM]

Hey photoTed, 

Thanks for reaching out. 

Good to know your SmartThings devices are already working in your Routines! I appreciate you sharing the steps that resolved your issue. To make sure everything's covered on your end, please let me know if there's anything I can help.

Cheers,
Lovely

[LovelyM]

Hello photoTed, 

Chiming in — how's it going? Still need our help?

Regards, 
Lovely

[photoTed]

Yes, the Home routines are still able to trigger Samsung automations.  Thanks for asking.  😀

[LovelyM]

Hi again photoTed,

I'm glad that everything worked out for you. We're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Many thanks,
Lovely