09-11-2022 07:34 AM
Two issues.
1 - Can't delete actions added into custom routine.
2 - Routine's Add a Starter isn't showing Options like Time
09-14-2022 11:28 AM
Hey BigLxpress,
Thanks for visiting the Community.
You can try these steps in deleting or editing your custom routines.
Delete a custom routine.
Change the actions of a routine.
Under How to start: Add starter (required) > you can choose from the following options:
Best,
Alex
09-14-2022 02:34 PM
Selecting the routine to delete opns it. When in the routine the upper right hand corner has the three dots. Selecting the three dots has 4 menu items: My Activity, Google activity controls, Help, and Send feedback. Where is Delete found?
09-14-2022 02:40 PM
Changing the actions of a routine:
I can reorder actions or edit actions. But I cannot delete an action or remove an action within an existing routine. Say I have 5 actions and I want to reduce the routine to 2 of those actions. How is that done?
09-14-2022 02:46 PM
In a routine after I click the Add starter button besides the closer X in the upper left hand corner I see the following:
Add starter
Chose how this Routine will start
[A single box stating] When an alarm is dismissed 》
Selecting When an alarm is dismissed opens a new window regarding Dismiss an alarm.
How do I find and add the optional Time: chose the time and day the routine triggers?
09-20-2022 08:46 PM - edited 09-20-2022 08:47 PM
Hi there,
Thanks for the additional details. On creating a custom routine, you can follow these steps:
Can you check if you can see that option available?
Best,
Princess
09-23-2022 09:35 PM
That option is not available. When Add Starter is selected there is only one line shown -> ""When an alarm is dismissed". There are no other items seen.
09-27-2022 10:25 AM
Hi BigLxpress,
Thanks for checking. Can you check if the Home app on your phone is updated? Also, let's try to use a different phone so we can check if you will also get the same option.
Best,
Princess
09-30-2022 11:16 AM
Hi BigLxpress,
Have you had the chance to try the steps above? Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
10-04-2022 11:52 AM
Hey there,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Thanks,
Alex
09-23-2022 09:10 PM
Hi there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
10-04-2022 01:52 PM
I only have one phone. My phone's Software Information is the following:
One UI version - 4.1
Andriod version - 12
Google Play System Update - August 1, 2022
Baseband version - G998USQS5CVHB
Kernel version - 5.4.147-qgki-24900553-abG998USQS5CVHB
#1 Tue Aug 30 16:35:07 KST 2022
Build Number - SP1A.2108.016.G998USQS5CVHB
Security Enhancements for Android status - Enforcing
SEPF_SM-G998U_12_0001
Tue Aug 30 16:36:54 2022
Knox Version
Knox 3.8
Knox API level 35
Knox ML 1.2
DualDAR 1.4.0
HDM 2.0 -5
Service provider software version
SAOMC_SM-G998U_OYN_ATT_12_0025
ATT/ATT,ATT/ATT
Security software version
MDF v3.2 Release 1
WLAN v1.0 Release 2
VPN Client v2.3 Release 1.0
ASKS v5.2 Release 20220804
ADP v3.0 Release 20191001
FIPS BoringSSL v1.6
FIPS SKC v2.2
FIPS SCrypto v2.5
SMR Sep-2022 Release 1
Android security patch level - September 1, 2022
10-04-2022 01:54 PM
App Info
Version 2.58.1.7
Updated on Sep 8, 2022
10-05-2022 03:17 PM
Hello BigLxpress,
Thanks for all the details. Have you tried clearing the cache and data of your Google Home app, then reinstalling it? Is it also happening when you're using a different device? Also, what country are you located in?
Regards,
Alex
10-09-2022 11:31 AM
Hello there,
I don't want to be a nudge but I'd like to check if the additional troubleshooting above helps.
Thanks,
Alex
10-13-2022 07:37 AM
Hi BigLxpress,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
Best,
Alex