Google Home & Mi Home new devices issue

[nzor]

Hello to everyone.

I have a Samsung S20 ultra device and using Google Home for all of my routines- automations. Most of my smart devices are from Xiaomi (24 devices including yeelights and vacuum). The Mi Home is set to Greece region, I had connected my Xiaomi account to Google Home and all the devices were normally available in Google Home app, taking voice commands through my Google assistant speakers. I recently added 2 new devices to Mi Home. A yeelight bulb and a Xiaomi Smart Home Hub 2 along with a Xiaomi temperature and humidity sensor 2. Unfortunately the new devices aren't shown in Google Home, even though I have tried to clear cache and remove both apps, link/unlink the Mi Home account multiple times and resetting the new devices, which are normally working through Mi Home. When I link again the Mi Home account in Google Home I get all the devices I used to have, apart from the 2 new devices (yeelight bulb and sensor). If I connect the yeelight app instead of Mi Home, the new bulb is added. However this isn't exactly convenient with my current configuration and doesn't solve the sensor issue either. I would also prefer to avoid using many apps and for that reason I didn't try to follow the work around I read online about connecting the sensor to Google Home through smart things. Could I please have your support or possible directions?

Thank you in advance for your time.

[Juni]

Hi nzor,

Thanks for posting and for being a step ahead of us. 

Since the Yeelight bulb is working through their local app, there might be a workaround for your sensor using the Smartthings app. Have you had the chance to contact Mi Home support about these devices that you are not able to link through their app? Do Yeelight and your sensor get a good Wi-Fi signal too? We also want to know the Google Home app version installed on your phone and if you've already tried using another phone to isolate the issue.

Regards,

Juni

[Dan_A]

Hey there,

I just wanted to jump in real fast to see if you saw .. reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Best,

Dan

[Dan_A]

Hi nzor,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Cheers,

Dan

[nzor]

Hello dear Dan and Juni. Thank you for your kind response. Regarding the workaround through the Smartthings app I will evaluate it however as I mentioned in my original message, I would prefer to connect Mi Home directly to Google Home for maintenance reasons. I have also contacted Mi Home support about this devices waiting for their response. Both the Yeelight bulb and sensor have strong signal and the Google Home app version installed on my phone is 2.65.1.6. Unfortunately I haven't tried using another phone. In any case I am experimenting with home assistant right now and I noticed that everything works normally when I connect HAS to Google home so most probably I will end up with such an alternative and if there is no one else with similar issue, we can close the incident. Thank you for your time and have a great rest of your week.  

Best regards,

Nikolas

[Dan_A]

Hello there nzor,

We really appreciate your effort and patience. We’ll keep the thread open for a few more days to see if others are also having the same issue.

Kind regards,

Dan

[Juni]

Hi there,

Buzzing in — I want to check if you still need help. Don't hesitate to reach back if you do.
 

Best,

Juni

[Dan_A]

Hey there nzor,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan

[nzor]

Hello dear Dan and thank you for your kind reply. 

As we have already discussed, even though the issue remains, I have found an alternative and this thread would remain active according to your suggestion, in case any other user is experiencing the same issue. Nothing else to add from my end and thank you once again for your response. 

Have a great rest of your day.

Best regards,

Nikolas

[Princesss]

Hi nzor,

Thanks for your update. Glad to know that it is already working. Let's continue to monitor its behavior as I will keep this thread open for few more days to see if others are also experiencing the same thing.

Let us know if you notice any changes on its behavior.

Best,

Princess

[Princesss]

Hi nzor,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[nzor]

Hello Princess.

Thank you for your message. As I had informed Dan and Juni, the issue hasn't been resolved however I have found an alternative through Home Assistant. You can close the thread.

Thank you for your time.

Regards,

Nikolas

[Muddi]

Hey nzor,

Thanks for the update. I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Cheers,

Muddi