Google Home app: Presence Monitoring disappeared from iOS setting

[thegios]

Wife has just updated Google Home app on her iPhone with iOS 18.6.2 and in settings the presence monitoring has disappeared, so now she cannot configure and when I leave home but she stays, the away routine fires.

I have uninstalled and reinstalled Google home app on her phone. Position is enabled (always, accurate). I have removed and added her again to the house. All to no avail.

[EduardoN]

Hi @thegios,

Thank you very much for contacting this community! I understand that your wife recently updated the Google Home app on her iPhone, but the presence sensing feature has disappeared. This has caused a conflict when you leave home, but your wife stays. Therefore, I appreciate that you took the time to check every feature and even uninstall and reinstall the Google Home app. Don't worry—I'm here to help.

In this situation, you can find the presence-sensing feature using the following steps, which will allow you to verify if everything is correct:

• Open the Google Home app.
• At the top right, tap your Profile picture or Initial.
• Tap Home settings.
• In the "Home features" section, tap Presence sensing.

Visit our Help Center to learn more about presence sensing & how to manage your data.

Please feel free to share any additional details you think might be relevant.

Best regards,
Eduardo

[thegios]

I have already solved the problem by myself thanks 

[EduardoN]

Hi @thegios,

Thank you for confirming that you have resolved this issue. If you have more questions or if there is any other situation that we can help you with, please don't hesitate to contact us again.

Best regards,
Eduardo

[Alab]

Hi, facing the same issue. How did you do it?

[thegios]

I deleted everything and reinstalled the whole house