Google Home not able to link to Vizio Smartcast

[Swampcritter]

Each time I try to link Google Home to Vizio Smartcast, I keep getting this screen yet nothing appears on the TV. I have tried all 3 TV's listed and still nothing appears.

 

 

 

[Muddi]

Hello Swampcritter,

Thanks for visiting the Community.

I know how challenging it is when you're having issues linking your Vizio TV to the Google Home app. To confirm, are you able to cast manually from your phone to TV?

Please try the steps below that may help us fix the issue:

1. Make sure your mobile device or tablet is connected to the same WiFi or linked to the same account as your Chromecast, or speaker or display.
2. Open the Google Home app.
3. Tap Devices > Add New Device .
4. Tap the home you want to add the device to Next.
5. Tap the device you want to set up. The app will search for available devices and guide you through the rest of the setup.

Let me know how it goes.

Cheers,

Muddi

[Muddi]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?
 

Cheers,

Muddi

[Muddi]

Hey Swampcritter,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi

[Swampcritter]

I tried the steps given above, but they don't work. I need to "link" to the appropriate service, in this case Vizio SmartCast, but it doesn't get that far. It keeps wanting to link to Google Assistant then it wants to show a code on the TV selected. Problem is that it doesn't show said code on the TV.

Screenshot links of what I am seeing:

https://i.ibb.co/dPSByVs/Screenshot-20230626-153514.png
https://i.ibb.co/jf4KTr9/Screenshot-20230626-153522.png
https://i.ibb.co/Yj280rJ/Screenshot-20230626-153531.png
https://i.ibb.co/YW1JD6s/Screenshot-20230626-153537.png
https://i.ibb.co/4JKxdyK/Screenshot-20230626-153543.png
https://i.ibb.co/nRJFfRj/Screenshot-20230626-154243.png

[Muddi]

Hi there,

Thanks for trying. The nest best thing to do is to call your TV manufacturer so they can further check what's going on. Also, they will be able to check if your TV is compatible with the Google Home/Nest devices.

Cheers,

Muddi

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,
 

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni