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Google Home not letting me to connect with apps working before

Rafale1co
Community Member

I had to change my router and after restore almost everithing worke good except Google Home, individually I was able to connect al the apps, but when I try to connect the apps with Google Home the app is not letting me connect anything, my alarm work partially, the same as cameras, I alreade reset the router, clean all the cookies, allowed all third party cokies in my google account, I reset all the devices (More than Once) trully this is very frustrating, And the problem for sure is Google home, all the other apps work good individually in a 2.4 Environment I already install and unistall the Google home app, also making a clean install and is not working. I factory reset my phone but was not the phone either. Any help will be appreciated.

1 REPLY 1

AndersC
Community Specialist
Community Specialist

Hi @Rafale1co,

 

Thank you for posting in the community. I'm sorry to hear you've been experiencing some inconveniences connecting some apps with the Google Home app, even when they used to work before changing your router and restoring almost everything. It sounds frustrating to experience this since you already performed some troubleshooting steps with your router, the Google Home app, and your phone. I'm happy to help.

Could you please tell me the specific apps with the issue and if you're also trying to set up Google Nest devices to the Google Home app? If so, please let me know the model of your devices you're trying to set up.

Please keep me posted. I'll be waiting for your response.

 

Regards,

Anders