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Google Nest Dropcam Cameras Not Supported

Steveradams
Community Member
There are so many Google products that are unsupported. For example recently they sent out a notice saying they aren’t going to support users of dropcam and dropcam pro. And in just a few months they won’t allow the cameras to be operational on our nest accounts. I personally have 11 of these cameras deployed on my network, now I’m being left unsupported with no migration plan or even a credit to purchase new cameras that are still supported. We made a decision the other day to pull our google products from our home automation eco system and go with more open and nonproprietary devices. I run millions of dollars of IT equipment at my workplace and we won’t be investing in any Google devices going forward. Too risky. 
 
 

 

 
3 REPLIES 3

MplsCustomer
Bronze
Bronze

@Steveradams 

Google Nest's post says this regarding discounts for Dropcam owners:

"If you are a current Nest Aware subscriber, we will be offering you a Nest Cam (indoor, wired) on us to help you keep your home secure. If you are not a Nest Aware subscriber, we're offering a 50% discount toward a new Nest Cam (indoor, wired)."

https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nes...

EdmondB
Community Specialist
Community Specialist

Hello Steveradams, 

 

We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

Thanks for the help, @MplsCustomer.

Best,
Edmond

Juni
Community Specialist
Community Specialist

Hi there,

 

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please keep your lines open as they may reach out to you via email anytime soon. 

 

Regards,

Juni