cancel
Showing results for 
Search instead for 
Did you mean: 
Home Automation

Blog Posts

New household automation editor - now with expanded conditions & one-time automa... Read more

What is the Product Experts Program? Read more

Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Routine Starter - Lock unlocked

According to this support information: https://support.google.com/assistant/answer/7672035#zippy=%2Cwhy-a-starter-might-be-unavailableWhy a starter might be unavailableIt affects your safety or security. For example, you can’t use “unlock” to start a...

oreperry by Community Member
  • 1076 Views
  • 1 replies
  • 10 kudos

Is there a way of filtering event by zones?

Hi all,Is there a way in the video history to filter events per "user defined zones" in the Home app? I have a zone set up named Driveway. When I go in video history I'm able to filter per event type (vehicle, people, etc.), but I didn't find a way t...

lhl by Community Member
  • 1228 Views
  • 4 replies
  • 3 kudos

OB thermostat wire

My previous thermostat did not have an O/B wire, so I don’t have anything connected in that slot for my new Nest. My heat pump is blowing cold when it should be blowing heat. From reading online, it looks like I need to go to settings and go to the t...

Andrew01 by Community Member
  • 1245 Views
  • 6 replies
  • 0 kudos

Google Nest Thermostat wiring

Before I purchased my Nest thermostat, I did the compatibility checker. It gave me a thumbs up on all three options and I purchased the basic Nest. Now I have no idea what to do with W2 wire. I plugged the Rc wire into R and I just left the W2 wire u...

Andrew01 by Community Member
  • 728 Views
  • 3 replies
  • 0 kudos

Legrand lighting

I lost contact with legrand lighting and when I add it back to Google it connects but doesn't add it to my account. Anyone else having trouble with legrand?

Clcmlc by Community Member
  • 799 Views
  • 3 replies
  • 0 kudos

Goggle Home not working

I had been using my Goggle home for 2 years with no problems - then it was turned off at the wall - now no matter what i do such as I did the factory reset as nothing was working, and now I get this error "The operation couldn't be completed. (kGSKEr...

AndyChevy by Community Member
  • 3402 Views
  • 19 replies
  • 0 kudos

Nest hub does not play Youtube Music channel

My Google account has 2 channels: a default channel I used for videos, and a separate channel I created for music playlists. (I have a Youtube Music subscription.) I recently bought a Nest Hub. When I tell the Nest to play music, it cannot find any o...

jvd100 by Community Member
  • 345 Views
  • 0 replies
  • 0 kudos

GE Cync bulbs will not complete Google Home setup

When I try to add a new device. My Smart bulbs are found. I select room and then enter a name for the bulb. At this point Google home app (on Android) starts connecting. After 3-4 seconds, Google Home App gives error "Something is wrong". I hit "try ...

jonhaye by Community Member
  • 594 Views
  • 1 replies
  • 0 kudos

2 of My 3 Nest Outdoor IQs Stopped Working

Two of my 3 outdoor Nest Outdoor IQ cameras stopped working. When the first one stopped working (Front Yard camera), it was annoying but is in a place also covered by the doorbell camera so I didn't feel the immediate urgency to go out and troublesho...

mlt17 by Community Member
  • 1823 Views
  • 8 replies
  • 0 kudos
to vote