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Something went wrong

Lakshdeep
Community Member

Whenever, I am giving command to my device it is saying again and again something went wrong. I have also factory reset it many time a day before yesterday and today also I am fed up of this. Please help me to solve this problem

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Lakshdeep,

 

That certainly hasn't been easy for you ―  let’s check this out.

 

What Google Home/Nest device do you have? When did this all start? So that we’re on the same page, how did you do the factory reset? Are you trying to set it up on an iOS or an Android device?

 

If doing the reset didn’t work, try using a different account when setting up your device.

 

Tell me how it goes.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hello there,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Thanks,

Dan