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Google Nest

Sandra10
Community Member

Hello Everyone, my friend and I are trying to reset our Google nest, so far everything was working except now. We need to set up wan settings but we don’t know where we can find these informations 

DHCP or STATIC IP 

Ip adress 

subnet mask 

internet gateway 

or 

PPpOE
account name 

password 

 

we don’t know which one choose and even more where we can get all these informations. 

if someone can help us please 🙏🏻 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

The type of WAN connection you have is determined by your Internet Service Provider (ISP). You need to check with your ISP if you have questions about which settings to use.

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help, @David_K.
 

@Sandra10, thanks for posting.I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 
 

Thanks,

Juni

 

Azarco
Community Specialist
Community Specialist

Hello Sandra10,

 

We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.


Regards,

Alex

Azarco
Community Specialist
Community Specialist

Hey there,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Best,

Alex