05-31-2022 09:43 PM
I created a routine to help remind the kids to leave for school. It will announce on 3 of my google speakers at 8 am. I set it up 9 months ago, works great. But now when I look on the google app, its not there, but still runs. Will I have to hear this announce all summer long at 8 am? Can I can remove it if its not int he Google home app?
06-07-2022 02:03 PM
Hey kyledawson,
Here are some steps you can try:
Edit a routine:
Change the actions of a routine.
Delete a routine:
If issue persists:
1. Go to https://bit.ly/2LW1PQ8
2. Sign in the email linked to your Google Home.
3. Look for Other Google Activity > Google Assistant routines.
4. Delete all your Routines.
Hope this helps.
Thanks,
Alex
06-13-2022 09:55 AM
Hi kyledawson,
Checking back in to see if the troubleshooting steps shared help? Let us know by updating this thread, and the community will be happy to lend a hand.
Best,
Alex
06-13-2022 04:44 PM
No steps did not work. Still cand not see or remove.
06-14-2022 10:23 AM
Hey kyledawson,
Thanks for updating us.
Could you try resetting your Google Home to its default settings? Also, uninstalling and reinstalling the Google Home app might help too.
Let us know how it goes.
Thanks,
Alex
06-17-2022 10:28 AM
Hey kyledawson,
Did resetting your Google Home help?
Best,
Alex
06-20-2022 11:28 AM
Hey kyledawson,
I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Regards,
Alex
06-20-2022 08:39 PM
I reset both devices tonight and will see what happens in the AM when the routine runs. I will follow up on stats tomorrow.
06-21-2022 12:06 PM
Hey kyledawson,
Thanks for letting us know. We'll be waiting for your update.
Best,
Alex
06-21-2022 12:47 PM
That did it, just sad I had to go thru all of this to just remove routine. have a great day.
06-21-2022 01:14 PM
Hey kyledawson,
That's great to hear! I'll keep this thread open for a few more days in case other users have the same situation. Let us know if you have other questions or concerns.
Kind regards,
Alex
06-24-2022 01:28 PM
Hey kyledawson,
I wanted to check if everything is good with this. Feel free to reply to this thread if you need some assistance.
Best,
Alex
06-26-2022 09:12 AM
Hey kyledawson,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Thanks,
Alex