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Google Routine Runs every day but not able to see it or delete it

kyledawson
Community Member

I created a routine to help remind the kids to leave for school. It will announce on 3 of my google speakers at 8 am.  I set it up 9 months ago, works great.  But now when I look on the google app, its not there, but still runs.  Will I have to hear this announce all summer long at 8 am?  Can I can remove it if its not int he Google home app?

12 REPLIES 12

Azarco
Community Specialist
Community Specialist

Hey kyledawson,

 

Here are some steps you can try:

 

Edit a routine:

 

Change the actions of a routine.

  1. Open the Google Home app> tap Routines.
  2. Choose a routine to edit.
  3. Edit the action> tap Save.

Delete a routine:

  1. Open the Google Home app.
  2. Tap Routines.
  3. Select a custom routine to delete.
  4. At the upper-right, tap Delete> Delete routine.

If issue persists: 

 

1. Go to https://bit.ly/2LW1PQ8

2. Sign in the email linked to your Google Home.

3. Look for Other Google Activity > Google Assistant routines.

4. Delete all your Routines.
 

Hope this helps.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hi kyledawson,

 

Checking back in to see if the troubleshooting steps shared help? Let us know by updating this thread, and the community will be happy to lend a hand.

 

Best,

Alex

kyledawson
Community Member

No steps did not work.  Still cand not see or remove.

Azarco
Community Specialist
Community Specialist

Hey kyledawson,

 

Thanks for updating us.

 

Could you try resetting your Google Home to its default settings? Also, uninstalling and reinstalling the Google Home app might help too.

 

Let us know how it goes.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey kyledawson,

 

Did resetting your Google Home help?

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey kyledawson,

 

I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. 

 

Regards,
Alex

I reset both devices tonight and will see what happens in the AM when the routine runs.  I will follow up on stats tomorrow.

 

Azarco
Community Specialist
Community Specialist

Hey kyledawson,

 

Thanks for letting us know. We'll be waiting for your update.

 

Best,

Alex

That did it, just sad I  had to go thru all of this to just remove routine.  have a great day.

Azarco
Community Specialist
Community Specialist

Hey kyledawson,

 

That's great to hear! I'll keep this thread open for a few more days in case other users have the same situation. Let us know if you have other questions or concerns.

 

Kind regards,

Alex

Azarco
Community Specialist
Community Specialist

Hey kyledawson,

 

I wanted to check if everything is good with this. Feel free to reply to this thread if you need some assistance.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey kyledawson,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Thanks,
Alex